Frequently Asked Questions

Here are some common questions and answers about our services. Please contact us if you would like to know more …

WHERE ARE YOUR OFFICES?… In Gardenvale approximately 10km from Melbourne CBD.
DO I NEED TO VISIT YOUR OFFICES OR CAN I WORK WITH YOU VIA PHONE OR EMAIL?… Ideally we would meet in person to discuss your requirements and for us to gauge the scope and type of work and services which will be relevant to your situation. During COVID difficulties of course we are very happy to meet via phone, What’s App or other electronic means. Please feel free to phone us (03) 03 9596 8123 to discuss further.
CAN I JUST USE YOUR BOOKKEEPING SERVICES ONLY? … Yes you can. We are very happy to undertake your bookkeeping functions right through to presenting accurate final files for your accountant. You may also consider using us for your tax returns and accounting to streamline processes for you, and perhaps save money by not double handling.
I AM EMPLOYED BY A COMPANY, CAN YOU DO MY TAX RETURNS? … Yes we can, and we are always happy to bring new clients into our tax practice – no matter how simple or complex your finances are.
ARE YOUR BOOKKEEPING RATES COMPETITIVE? … Our bookkeepers are highly experienced, knowledgeable, competent, qualified and make sure that your work is completed in a timely, efficient, accurate and cost effective way.
HOW CAN I REGULARLY KNOW HOW MY BUSINESS IS TRACKING? … Depending on client’s requirements, we provide up to date reports on a monthly, quarterly basis, or other as required.
WHAT SOFTWARE PROGRAMS CAN YOU WORK WITH? … We are highly experienced with MYOB, XERO and other common accounting, bookkeeping and business management software.
CAN YOU SAVE ME MONEY ON MY TAX? … We always stay abreast of current taxation legislation and impending changes to make sure that your tax is minimised. If you are a business, we can also look at your current structure and make recommendations for changes that may affect your tax position favourably.
I OWN A SMALL BUSINESS AND ARE NOT HAPPY WITH MY SUPERANNUATION INVESTMENT RETURN AND LACK OF CONTROL, CAN YOU HELP? … We can analyse your situation and provide recommendations regarding Self Managed Super Funds. We can also help set up your fund and manage all statutory reporting. If you place all your bookkeeping, accounting and tax work with us, it would seem logical for us to also manage your SMSF reporting.